Horsham Coffee Roaster Reviews

You can order from Horsham Coffee Roaster through their online store. They offer a range of ethically sourced, speciality coffee beans. You can explore all their coffee offerings, including new and featured coffees, on their website. They also offer coffee brewing bundles suitable for all budgets. If you're new to brewing coffee or looking for a gift, they have a great range for all kinds of coffee lovers. They also offer a coffee of the month subscription, which has been featured for their approach to sourcing and roasting coffee ethically and sustainably. All orders are sent using a tracked service and they aim to send out all orders placed before midnight on the next working day. If you're located in the UK, they offer free tracked delivery on orders of £15 or more. If you prefer, you can also order online and request collection from their roastery located at Unit 5, 1a William Way, Burgess Hill, RH15 9AG. Their cafe space is open Monday to Friday from 9:30 to 4pm. If you need further assistance, you can contact them directly via email at info@horshamcoffeeroaster.com or by phone at 01444 523 671.

The Horsham Coffee Roaster offers a variety of products and services. They have a Coffee of the Month Subscription where you can get a different coffee every 4 weeks delivered to your door. The price for this subscription is £8.75 for a 250g bag. They also offer a 1kg size option. Customers have the option to choose the grind type: Whole Bean, Espresso Grind, Filter Grind, or Cafetiere Grind. For new customers, they offer a 30% discount on the first order with the code Subscribe30%. Additionally, they have a reward scheme and regular discount vouchers. However, the exact prices for other products are not specified.

Horsham Coffee Roaster is known for its excellent selection of coffee, which is always of consistent quality. They offer a variety of single-origin beans and standard blends that are highly recommended by their customers. They also have a Coffee of the Month subscription where you can receive a different coffee every 4 weeks delivered to your door. However, their seasonal blends have received mixed reviews. They also have a reward scheme and provide regular discount vouchers. Their delivery is fast and efficient. Despite a move, their product and service quality has not suffered, and they continue to take customer service seriously. They also offer a flexible subscription service where you can change your order frequency, amount of coffee, and switch to a different subscription coffee. However, some customers find their checkout process to be bombarded with promos and distractions.

The Horsham Coffee Roaster offers free tracked delivery on orders of £20 or more. They aim to dispatch in-stock orders within 24 hours from Monday to Friday. However, the actual delivery time may vary. It's worth noting that Royal Mail, one of their delivery partners, may take up to 10 days to deliver and will not classify an item as missing until 10 working days have passed since the order was sent. Some customers have reported receiving their orders within 3 days of placing them. Please note that these are general estimates and the actual delivery time may vary depending on various factors.

The shipping policy of Horsham Coffee Roaster includes the following points:

• Subscriptions come with an introductory 50% discount on the first order and cannot be cancelled until 3 orders have been billed and delivered. Coffee subscriptions cannot be returned.
• Several types of goods are exempt from being returned, including coffee. Once an order for coffee has been placed, a refund cannot be offered.
• A 14-day cooling-off policy applies to all online orders (not including coffee). This begins the day after you receive your order. You must notify them that you wish to return the item by email within 14 days. You have a further 14 days to return the item but you will need to pay for the cost of return and ensure the item has been insured and submit proof of postage if required.
• You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. If you are shipping an item over £50 you should consider using a trackable shipping service or purchasing shipping insurance.
• All orders are sent using a Tracked service. Royal Mail may take up to 10 days to deliver and will not class an item as missing until 10 working days have passed since the order was sent.
• Free UK tracked delivery on orders of £15 or more.